Get in touch
Talk to a human
Actual people. Based in Australia. No hold music required. (Well, maybe a little.)
Phone
1300 OTS NET (1300 687 638)
Hours
Mon–Fri 8am–8pm AEDT
Saturday 9am–5pm AEDT
Response times
Phone: typically under 2 minutes
Email: within 4 business hours
Portal tickets: within 1 business day
National Relay Service
If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service.
NRS: 133 677
TTY: 1800 555 677
SMS Relay: 0423 677 767